Happyluis Terms and Conditions

Effective Date: January 1, 2025
Address: 433 S Dye St, Virden, Illinois
Contact Email: info@happyluis.com

Welcome to Happyluis! By accessing, browsing, or using our website, happyluis.com, and any services we provide, you agree to comply with and be bound by these Terms and Conditions, including any additional terms and conditions, policies, or guidelines referenced herein. If you do not agree to these terms, please refrain from using our website or services. These Terms and Conditions govern your use of Happyluis’s website, products, and services and constitute a legal agreement between you and Happyluis.

1. General Information

Happyluis is a retailer that offers a variety of products, including but not limited to, holiday gifts, apparel, decorations, and accessories. Our goal is to provide an exceptional customer experience with quality products, fast shipping, and excellent customer support.

These Terms and Conditions govern your use of the website, your purchase of products, and any communications you have with us. Please read them carefully before using our site or services.

2. User Eligibility

By using this website, you affirm that you are at least 18 years old or are visiting the site with the permission of a parent or guardian. You agree to provide accurate, current, and complete information when creating an account or making a purchase on our site. You are responsible for maintaining the confidentiality of your account and password, as well as restricting access to your computer or device, and you agree to accept responsibility for all activities that occur under your account.

If you provide any information that is inaccurate, false, or incomplete, or if Happyluis has reasonable grounds to suspect that such information is inaccurate, false, or incomplete, we have the right to suspend or terminate your account and deny any current or future use of the website.

3. Changes to Terms and Conditions

Happyluis reserves the right to modify, update, or change these Terms and Conditions at any time without prior notice. All changes will be effective immediately upon posting to the website. It is your responsibility to review these Terms periodically to ensure that you are aware of any updates. Your continued use of the website after changes have been posted will constitute your acceptance of such changes.

4. Products and Availability

Happyluis offers a variety of products on its website, which may include Christmas decorations, gifts, accessories, and more. Product descriptions, images, and prices are provided as accurately as possible. However, we cannot guarantee that the descriptions or images are always complete, error-free, or up-to-date.

  • Product Availability: While we strive to keep our products in stock, availability can change rapidly due to demand, especially during the holiday season. We will notify you if a product you ordered is unavailable or out of stock, and you will be given an option to substitute, delay, or cancel your order.

  • Product Pricing: Prices for products on the website are subject to change without notice. While we make every effort to ensure that pricing is accurate, mistakes may occur. If the correct price of a product differs from the price listed on the website, we will contact you and offer the option to purchase the product at the correct price or cancel your order.

  • Product Information: All product information, including features, specifications, and availability, is subject to change at any time without notice.

5. Order Acceptance and Payment

  • Order Confirmation: After placing an order, you will receive an email confirmation with details about the products you have ordered. This email confirms receipt of your order but does not constitute acceptance. We reserve the right to accept or decline orders based on product availability, payment processing issues, or other circumstances.

  • Payment Methods: We accept a variety of payment methods, including major credit and debit cards, PayPal, and other secure payment methods. By providing your payment details, you represent and warrant that the information you provide is valid and that you are authorized to use the selected payment method.

  • Sales Tax: Sales tax will be applied to your order in accordance with local tax laws based on the delivery address.

  • Order Cancellations: Once an order is placed, it may be canceled only before it is shipped. If you wish to cancel your order, please contact our customer service team immediately. If the order has already been shipped, it cannot be canceled but can be returned according to our return policy.

6. Shipping and Delivery

  • Shipping Methods: We offer various shipping options for both domestic and international orders. Shipping costs will be calculated at checkout based on the delivery location, size, and weight of your order.

  • Shipping Times: Delivery times may vary depending on the shipping method selected and the destination. During the busy holiday season, there may be shipping delays. We make every effort to ensure that your order is shipped as quickly as possible, but we cannot be held liable for delays caused by carriers or other circumstances outside our control.

  • International Shipping: Happyluis offers international shipping to select countries. Delivery times and shipping fees may vary based on the destination. Import duties, taxes, and other customs fees are the responsibility of the customer.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with an item, you may return it under our Returns Policy. To initiate a return or exchange, please visit our website or contact our customer service team.

  • Return Window: Returns are accepted within 30 days of the purchase date, subject to the conditions outlined in our return policy.
  • Condition for Return: The product must be unused, in its original packaging, and with all tags attached.
  • Refunds: If eligible, refunds will be issued to the original payment method. If a product is returned in a condition not eligible for a refund (e.g., damaged or used), we may reject the return or issue store credit instead of a full refund.

Please visit happyluis.com for more details about our return and refund policy.

8. Privacy and Security

We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data. We use secure payment gateways and encryption methods to ensure your information is kept safe during transactions.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy. You are also responsible for ensuring that your account login credentials and information remain confidential.

9. Limitation of Liability

Happyluis will not be liable for any damages, losses, or expenses arising from the use of our website or products, including indirect, incidental, special, or consequential damages, regardless of whether we were advised of the possibility of such damages. In no event will Happyluis’s total liability to you exceed the amount paid for the products that gave rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Happyluis, its officers, employees, agents, and third-party partners from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from your use of the website, products, or any violation of these Terms and Conditions.

11. Prohibited Uses

You agree not to use our website or services for any unlawful purpose or to engage in any conduct that could damage, disable, or impair the functioning of the website. You may not attempt to access or interfere with other users’ accounts or data or engage in any activity that could harm or disrupt the website or our services.

12. Governing Law

These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts located in Illinois.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

We appreciate your understanding and cooperation. Thank you for choosing Happyluis!