Payment Policy
Effective Date: January 1, 2025
Address: 433 S Dye St, Virden, Illinois
Contact Email: info@happyluis.com
HappyLuis is committed to providing a secure and transparent payment experience. This Payment Policy explains accepted methods, processing, and refund terms.
Accepted Payment Methods
HappyLuis accepts major credit and debit cards, including Visa, MasterCard, and American Express. Digital payment platforms such as PayPal, Apple Pay, and Google Pay are also supported. For bulk or wholesale purchases, customers may arrange payment via bank transfer by contacting customer support.
Payment Processing
All payments on happyluis.com are securely processed through PCI DSS-compliant gateways to protect sensitive financial information. Transactions are encrypted using Secure Sockets Layer (SSL) technology, ensuring that your data remains confidential.
Payment Authorization
At checkout, your payment method will be authorized for the total purchase amount. This may appear as a pending charge on your account. The funds will only be fully captured once your order is processed and prepared for shipment.
Failed Payments
If a payment fails, the order will not be processed. Customers will receive a notification to resolve the issue. Orders with unresolved payment issues are automatically canceled after 3 business days.
Refunds for Payment Errors
In cases of duplicate charges or payment errors, refunds will be issued within 5–7 business days to the original payment method. For assistance, contact HappyLuis support at info@happyluis.com.
Policy Updates
HappyLuis reserves the right to update this Payment Policy as necessary. Changes will be posted on happyluis.com and communicated to customers when appropriate.